Terms and Conditions
Terms and Conditions of Sale
Acceptance of order - Following the survey, the customer has a 7-day cooling off period. Thereafter, if the survey renders the company unable to fulfil the contract at the original price, the customer has 7 days to accept the revised pricing or cancel with a full refund. After 7 days, the customer will be liable for any manufacture or other costs that may already have been incurred and may lose their deposit.
All products, including equipment, remain the property of the company until paid for in full.
All products, including equipment, remain the property of the company until paid for in full.
Payment - A deposit may be payable on acceptance of the quote which will be agreed by both parties. Payment of the balance is immediately due upon installation. Over £5,000, the company will operate a staged payment system during construction with a final payment on completion. The customer shall not be entitled to withhold payment by reason of any alleged defect. The company will investigate any defects and rectify to the customer''s satisfaction.
The Company reserves the right to charge interest at 8% above base rate from the date payment was due in accordance with the Late Payment of Commercial Debts (Interest) Act 1998, Compensation of £70 to which we are entitled to under this act, Court Fees and Solicitors Costs.
Product Specification - Representative samples and brochures will be used to demonstrate a typical product and its composition. Final product will be of the same quality or better as we strive to continually offer better quality products at the same price. The company will not accept responsibility for minor glass blemishes or imperfections not covered by the manufacturer''s guarantees.
Installation - The customer shall grant the company reasonable access for taking measurements and for installation. The company will make good any damage to plaster, rendering or brickwork immediately surrounding windows or doors, although we cannot guarantee specialist finishes nor completely avoid damage to surrounding paintwork or wallpaper.The company accepts no liability for any structural defects at the property at which the installations are carried out. The customer is responsible for the removal of any fixtures or fittings that would hinder installation. The company will not be held responsible for any defects or potential effects following installation of outsized panes fitted against the company''s recommendation
Manufacturers Guarantees- uPVC frames -10 years from installation. ~ Glass units - 5 years from installation. ~ Door and window furniture - 2 years from installation.
This guarantee is void where any repairs are carried out by non-qualified or non company-accredited personnel.
